Site Header

Important announcements regarding COVID-19 & our commitment to your safety. Learn More


Senior Manager - Integrations Lead

Location: Home Office, NYC
Job Type: Full Time

Here at Shake Shack, we take care of each other first and foremost so that we can make raves for our guests, community, suppliers, and investors. After all, teamwork makes the dream work. We work our buns off, but we play hard too, with a Team Appreciation Day, unlimited meal discounts, volunteer opportunities, and so much more. If you’re looking for a deeply fulfilling, financially rewarding, and really fun career, you’re in the right place. 

Senior Manager - Integrations Lead

The Senior Manager - Integrations Lead will strategize, provide architectural guidance and define roadmap for transforming integration patterns from point to point to API-led development including broader API lifecycle management capabilities for Shake Shack Enterprise. S/he will own and maintain an understanding of the enterprise integration platform ecosystem across Shake Shack Enterprise. S/he will drive to-be architecture that highlight integration ecosystem, data models, data flows, and critical system interactions using market leading iPaaS platforms. S/he will translate discovery findings and present transformative enterprise wide to-be solutions to influence technical change at an organization level. The Senior Manager – Integrations Lead will drive a team of integration developers contributing to full life-cycle application development/configuration including user requirements, design, application configuration, API service design, web services development, testing, documentation, etc. leveraging Agile Methodologies. S/he will partner with Data Services and Security Team to develop a secure and scalable integration platform. S/he will establish trust throughout the organization and be viewed as a team player with differentiated communication and analytical skills. 

Key Responsibilities

  • Architect and maintain an understanding of the enterprise integration platform ecosystem across Shake Shack Enterprise.
  • Define plan to deliver foundational services to enterprise integration footprint including logging, monitoring, observability, and adherence to security standards
  • Provide direction for evolving integration landscape to plan how best to create a community of citizen integrators that leverage broader integration tools and pattern
  • Coordinate with the program management team to orchestrate cross-functional business leaders in support of sequencing, prioritizing and execution of strategic roadmap. Share and develop integration expertise among other technologists across the organization
  • Plan, guide, and facilitate interactive technical discovery meetings including the exploration of current as-is technical architecture blueprints, challenges and operational models

Skills, Knowledge, & Experience

  • 12+ years of experience in driving large scale, cross-functional integration architecture strategy blending technical architecture and business strategy
  • Exposure in market leading iPaaS technology, building Integration platform between Digital Systems, Store Systems, Martech and other distributed systems.
  • 6+ years of experience deploying enterprise integration solutions that include API management platforms and enterprise integration platforms (MuleSoft, Boomi or others)
  • Worked previously in Retail and Hospitality domain as Integrations Subject Matter Expert focused in building API Led implementation using MuleSoft or Dell Boomi or similar iPaaS platform
  • Worked on enterprise integration patterns, enterprise integration platform and technologies and standards.
  • Proven experience of data and information driven approach to solving business needs and problems. Preferred experience in using Integration patterns and Data design
  • Prior experience in design, development, deployment and maintenance of integration processes between applications across cloud and/or on-premise supporting Application Integration and Enterprise web services APIs
  • Design reusable assets, components, standards, frameworks, and processes to support and facilitate API and integration projects
  • Experience in building/ improving scalable and secure platforms using AWS Serverless Technologies
  • Experience in leading a team of internal and external Integration engineers, testers and product owners.
  • Designing, delivering API’s, Microservices and data integrations across business applications and 3rd party systems
  • Integrations Support including Identification, diagnosis, and remediation or escalation of operational issues
  • Proven experience in driving and delivering cross-functional target-state sessions 

Benefits include:

  • Medical, Dental, and Vision Insurance
  • Transit Discount Program
  • 401K Plan with Company Match
  • Paid Time Off Program
  • Flexible Spending Accounts
  • Employee Dining Program
  • Referral Bonus
  • Online Training Program
  • Career Development
  • Corporate Fitness Discount Programs
  • Choice of Global Cash Card or Direct Deposit

In order to be eligible to work in our NYC Home Office, you must be able to provide proof of full COVID-19 vaccination upon hire. Accommodations due to disability or religious reasons will be evaluated in compliance with the law.

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.  A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy they we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer 
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.

Benefits of Shake Shack

Green apple icon
Medical, Dental, and Vision Insurance
Icon of a chart with arrow pointing up
Competitive Pay and Growth
Icon of a piggy bank
401(k) Plan + Company Match
Icon of luggage
Paid Time Off

Senior Manager - Integrations Lead

Apply Now

Our privacy practices have changed in order to enhance guest security. To provide the best online user experience, Shake Shack uses website cookies for performance analytics and remarketing. We use your browser location, where authorized, to help you locate your nearest Shake Shack location. By continuing to browse this website, you accept the use of cookies and your browser location according to the Shake Shack Privacy Policy.