Communication Type
Email
Category
Order
Hand-Off Mode
Driveup
Message Type
Order Confirmation
Subject
Shake Shack Order Received
Message
${{shack_name}}
${{shack_address}}
CURBSIDE AVAILABLE: please follow instructions upon arrival
${{shack_phone}}
 Order # ${{order_number}}
(Note: You do not need this number to pickup)
Customer Name: ${{first_name}} ${{last_name}}
Customer Email: ${{customer_email}}
Customer Contact Number: ${{customer_phone}}
Payment Method: ${{method_type}} ${{card_type}} x-${{last_four}}
ORDER FOR ${{delivery_method}}
Order ready at ${{pickup_time}}, TODAY (${{today_day}}, ${{date}})
Provide your name or order number to the attendant at drive-thru when you arrive.
${{itemized order token}}
SUBTOTAL $${{order_subtotal}}
ESTIMATED TAXES & FEES $${{taxes_fees}}
TOTAL $${{order_total}}

Thank you for ordering with us.

Note: Add [email protected] to your safe-senders list so that you are sure to receive our messages.
For order issues, please contact ${{shack_name}} at ${{shack_phone}}.
Order placed at ${{order_timestamp}}.

Force Send
No

Our privacy practices have changed in order to enhance guest security. To provide the best online user experience, Shake Shack uses website cookies for performance analytics and remarketing. We use your browser location, where authorized, to help you locate your nearest Shake Shack location. By continuing to browse this website, you accept the use of cookies and your browser location according to the Shake Shack Privacy Policy.

Accept