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Our Values
burgers and sandwiches on a tray with a wooden table

We Hold Ourselves Accountable

From quality sourcing of ingredients in strict accordance with our industry-leading animal welfare practices to making our Shacks beautiful community gathering spaces built with sustainable materials, our goal is always the same: do the right thing. 


Responsible business does not exist without accountability. We are committed to transparently communicating our goals, progress, and evolving priorities as we grow. You can read more in our 2021 Stand For Something Good Summary

Man smiling in front of mural

We Enrich Our Neighborhoods

Every Shack is a reflection of the community it's a part of, from partnering with local artists and ingredient purveyors, to hosting fundraisers with local non-profit partners and school groups. If you have an idea or question about partnering with your neighborhood Shack, drop us a line! 

man holding child wearing Black Lives Matter shirt

People-First Culture

At Shake Shack, our people are the core of who we are and what we stand for. Our team members are at the forefront of our decisions, all the while encouraging hope, optimism, affirmation, and ongoing learning.

Our Journey In 2021

We're committed to sharing key mile markers as we continue to grow. We're proud of what our team's been able to accomplish in the past year.
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2,800+ internal promotions

With 56% going to women and 73% going to people of color, almost double the number  of promotions from 2020

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100% score on Human Rights Campaign’s Corporate Equality Index

Earned for the fourth year in a row for our support of the LGBTQ+ community in the workplace

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100% recycled fiber To-Go Bags

Transitioned TO-GO Bags to be produced with 100% recycled fiber, materialized by 95% PCR content. (Our paper bags have always been recyclable if clean, dry, and free of grease).

Our privacy practices have changed in order to enhance guest security. To provide the best online user experience, Shake Shack uses website cookies for performance analytics and remarketing. We use your browser location, where authorized, to help you locate your nearest Shake Shack location. By continuing to browse this website, you accept the use of cookies and your browser location according to the Shake Shack Privacy Policy.